- igaming use cases
TESTA’s top 8 use cases for crowdsourced QA and testing
TESTA leverages a global network of testers in over 90 cities to provide iGaming operators with real-world insights. These 8 use cases showcase TESTA’s top client challenges, testing solutions, and business value.
- onboarding testing
In-market onboarding and customer journey testing
Scenario
Optimizing the the actual onboarding process with real people is essential for new player retention and satisfaction.
Solution
User journey testing finds friction in the onboarding process, from download and registration to deposits and gameplay.
Value
Improves conversion rates and boosts iGaming user satisfaction by delivering a flawless onboarding experience.
- payment testing
End-to-end payment method integration testing
Scenario
New payment integrations require seamless functionality across multiple devices and locations, presenting challenges.
Solution
TESTA performs payment flow testing, covering deposit and withdrawal processes to ensure functionality across devices.
Value
Improves the overall payment experience, reduces frustration for valued customers, and decreases customer support tickets.
- bonus testing
Bonus testing for player satisfaction
Scenario
You need to ensure that deposit bonuses, free spins, and other promotions work flawlessly to engage players and build trust.
Solution
TESTA's crowdsourced testing ensures bonuses function as intended on any device in any market so players’ claims are hassle free.
Value
Increase player signups and retention by offering a bonus experience that works as promised, boosting engagement and trust.
- performance testing
Performance testing with real people on real devices
Scenario
During high-traffic periods, it’s crucial for platforms (live dealer, slots, sports betting etc.) to load fast and play smoothly.
Solution
TESTA specializes in performance testing on casino games and sports betting platforms, identifying all kinds of glitches.
Value
Reduces latency, improves load times, and prevents crashes, which enhances user experience and player retention.
- localization testing
Localization assurance for global expansion
Scenario
An iGaming operator expanding into new markets is concerned about how well their platform resonates with local players.
Solution
TESTA provides full localization testing, ensuring that your platform is culturally and linguistically aligned with your market.
Value
Increases user acquisition and retention by offering native experiences, builds trust and loyalty with local players.
- KYC testing
KYC testing
Scenario
Complex KYC steps and document uploads can frustrate users and lead to abandoned registrations.
Solution
TESTA tests the KYC process under real-world conditions to optimize ease, clarity, and security.
Value
Increases completion rates and builds brand trust by providing a smooth, user-friendly KYC experience.
- Compatibility testing
Compatibility testing
Scenario
Users face inconsistencies and delays during account verification, impacting onboarding and deposits.
Solution
TESTA ensures a seamless, cross-platform verification experience, from account setup to deposit.
Value
Reduces drop-off rates and enhances user trust, leading to more successful onboardings and deposits.
- market research & benchmarking
Competitor benchmarking for strategic positioning
Scenario
Operators need to know how the user experience of their platform stacks up against top competitors—especially in new markets.
Solution
TESTA’s benchmarking service delivers actionable insights by comparing your platform to your competitors—anywhere.
Value
Gives you real data for strategic decisions so you can efficiently improve platform performance and stay ahead.
With TESTA's global network of testers
across Asia, Europe, North and South America, Africa, and Oceania, we ensure your platform meets the demands of players worldwide. Our crowdsourced solutions empower iGaming operators to deliver top-tier experiences that drive engagement, retention, and growth.